The price of AT&T home internet plans rises by $5 a month starting in December. The company cites operational costs as the ...

You have until Dec. 18 to submit your claim if you were impacted by the 2019 or 2024 breaches.

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

Want to gain privacy on AT&T internet? A VPN for AT&T prevents ISP tracking and government surveillance, bypassing restrictions and avoiding bandwidth throttling to ensure fast speeds. If you’re an AT ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Smart Home Manager is a free app for AT&T internet customers to have more control over their Wi-Fi networks. The app gives customers a convenient way to view, manage, and customize nearly every aspect ...

Dear Eric: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...