India’s voice and speech AI ecosystem is undergoing a powerful evolution, driven by a new generation of startups building ...

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find ...

The company reported a net addition of 8,000 employees in the September quarter and reaffirmed plans to hire 15,000-20,000 ...

DLD continues its commitment to empowering the real estate community through proactive, seamless services, integrated data, ...

Now, it’s worth noting Stock Advisor’s total average return is 1,060% — a market-crushing outperformance compared to 187 % ...

The integration of artificial intelligence into customer engagement platforms represents another major trend working in ...

Today, 68% of retail customer service is handled by AI bots. Efficiency is undeniable — but empathy remains the ...

With 20+ years as an e-commerce decision maker, Madhvani will bring a shipper and consumer's eye to leading Veho's product development and logistics ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

As the landscape continues to evolve, one truth remains clear: The future of insurance belongs to those who see technology ...

Securonix continues to demonstrate relentless focus on innovation, including Gen AI-powered SOC agents that drive efficiency and efficacy across security operations.

Dave Rizzo said Start with your customer's needs, not with the technology. It's tempting to chase trends, but true ...