As the Trump administration cuts staff and field offices at the Social Security Administration, seniors dialing the 800 toll-free number have spent an increasing amount of time on hold. The average ...

If you've been having trouble talking to someone at your local Social Security office this August, you're not alone. Several branches across the country have been reportedly transferring phone calls ...

All Social Security claims made over the telephone will be subject to an anti-fraud check moving forward, the agency confirmed on April 14. The implementation of the security measure comes weeks after ...

The Social Security Administration says Americans will no longer be able to change direct deposit and other banking information with the agency by phone, a practice it claims opens the door to fraud. ...

The Social Security Administration has temporarily closed 13 field offices around the country. Some temporary closures are due to scheduled maintenance and have reopen dates. Field offices are the ...

Update: The Social Security Administration (SSA) has conceded an issue with phone service, after denying it to NPR, and has announced a fix. On Tuesday, NPR reported that some people's calls were ...

DOGE cut Social Security staff amid backlog of callers. Wait times have soared to as much as two hours. Local Treasure Coast offices have significantly lower wait times. Here are the local Social ...