Customer service and digital transformation – the two terms that no company can ignore in today’s era. The whole idea of running a business revolves around the customers. And, the goal to achieve ...

CEO & Co-Founder at ElectroNeek, RPA vendor for MSPs and IT teams. Serial Entrepreneur, video gaming enthusiast and professional Go player. Robotic process automation (RPA) is kicking into high gear, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Nowhere is the mission of a mid-market company sharper than at the starting line, when ...

Robotic process automation (RPA) bots can help support human agents as well as virtual agents. Although enterprise interest in bots seems to be at an all-time high, Gartner reports that 68% of ...

Over the last couple of years, robotic process automation or RPA has been red hot with tons of investor activity and M&A from companies like SAP, IBM and ServiceNow. UIPath had a major IPO in April ...

SHENZHEN, China, May 16, 2021 /PRNewswire/ -- Kingdee International Software Group Company Limited ("Kingdee International", "Kingdee" or the "Company", and its subsidiaries, collectively the "Group" ...

Santa Clara, California headquartered ServiceNow, a provider of cloud-based solutions that define, structure, manage, and automate workflows for enterprise operations, today launched the latest ...