Optus sent the first notifications of its Triple Zero outage to a recently-retired and unmonitored government email address, ...

The telco operator sent two emails about its outage, which understated its extent, to a departmental email address that had ...

The communications regulator and Department of Communications have given conflicting accounts of when they were first alerted ...

Optus sent two emails seven minutes apart to a defunct email address despite updating its records of the correct email ...

The government is determined to avoid wearing any blame for Optus' failure but also needs to be transparent about how it ...

Companies had been told "a number of times" the email address was not to be used for notifications, a departmental staffer ...

Optus executives could soon be forced to front a Senate inquiry to explain the company’s catastrophic Triple Zero outage ...

The tragic Optus triple zero outage has escalated into a full-blown political and regulatory crisis, with multiple issues exposed across several agencies.

One of Australia's biggest telecommunication companies sent emails about a deadly outage to the wrong email address at the ...

After a fiery senate probe into the department and the regulators, there appears to be more questions than answers.

It’s been revealed in Senate Estimates that the Communications Department found out about the triple-zero outage more than a ...