Tendfor, a Swedish contact centre and console provider which was acquired a year ago by Dutch CX vendor AnywhereNow,  is already getting significant traction in the US and Canadian markets, with ...

The integration of illumex's Omni platform into Teams will vastly enhance the AI experience for hundreds of millions of Microsoft users, lowering a key barrier to adoption. Agentic AI is at a tipping ...

Macy’s Inc. M strengthened its digital presence in the second quarter of fiscal 2025, with online growth emerging as a core element of its Bold New Chapter strategy. Its Go-Forward business, ...

Macy's shares jumped over 20% Wednesday after the biggest U.S. department store chain posted better-than-expected results and boosted its guidance on solid demand at its "Reimagine" namesake locations ...