Google recently extended 24/7 phone support to all Google App customers—would Microsoft do the same? As of now, 90 percent of Office 365 customers get no phone support at all for technical problems.

If you need to fix Outlook and Office 365 problems, you can use the Microsoft Support and Recovery Assistant for Office 365 to resolve the issues easily. If it cannot fix the problem, it will suggest ...

We recently asked businesses and schools using Google Apps to rate Google's customer support, and found that it often falls short of being business-worthy. But Google is trying to change its ...