Microsoft is previewing the next major version of its Dynamics CRM software, code-named Titan, with a growing number of its partners in the run-up to the mid-2007 product release. Microsoft announced ...

Microsoft is going to be accelerating its CRM release schedule, and is planning to deliver two minor updates and two more major ones to its online and on-premises CRM offerings in the next 12 months.

Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...