Louisville Metro Emergency Services has launched a new tool that will let 911 callers communicate with call takers through video, city officials announced during a news conference Sept. 24. Officials ...

Metro Atlanta's biggest 911 centers are spending millions to modernize their networks, enabling faster answer and response times after complaints in some jurisdictions.

LOUISVILLE, Ky. (WAVE) - Louisville Metro Emergency Services unveiled a new tool on Wednesday that hopes to save lives during 911 calls. It’s called Video to 911, and it lets 911 call takers initiate ...

A 20-year-old man from Paterson, NJ, has been charged after Pennsylvania State Police say he made a fake 911 call in Monroe County that turned out to be a “swatting” incident. On Sunday, Sept. 7, at 9 ...

A survey of 2,000 Americans conducted between March 8 and July 8 shows that 16% of those surveyed believe 911 calls are being answered by AI instead of live dispatchers without disclosing, according ...

BATON ROUGE, La. (WAFB) - A widespread 911 outage is impacting much of Louisiana on Thursday, with several parishes reporting that emergency calls cannot get through. The Desoto Parish Sheriff’s ...