Results agility means shifting the focus from activity to outcome. In this example, the better measure might be first-contact ...

This column will introduce a lead-time metric that has seen 20 years of successful application in industry and fits-to-a-T what is needed for Next Generation Lean. This inclusion of suppliers and ...

GE Aerospace is tackling aviation supply chain issues through its FLIGHT DECK model, addressing pandemic-related constraints ...

The feedback from my March 1 article about OEMs needing to increase their awareness of total supplier value-add above and beyond piece price was along the lines of: “Yeah, right. A nice vision that ...

Business performance management is a critical component of overall business success. It allows you to evaluate the overall performance of your company and identify its strengths and weaknesses. With ...

More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

An obsession with the numbers can sink your strategy. by Michael Harris and Bill Tayler Tying performance metrics to strategy has become an accepted best practice over the past few decades. Strategy ...