Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

The combination of automated call systems and endless hold Muzak is downright enraging. Few things are more frustrating than having to explain your problem to multiple people and finding that none of ...

You can contact PayPal immediately over the phone, or use their online Help Center and Message Assistant.

JetBlue offers several ways to reach customer service, including special phone lines for credit cardholders. Many or all of the products on this page are from partners who compensate us when you click ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

Nathan is a tech journalist from Canada who spends too much money on gadgets. You can find his work on Android Police, Digital Trends, iMore, Mobile Syrup and ZDNET. Nathan studied journalism at ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

Anu is a Features author at Android Police. You'll find her writing in-depth pieces about automation tools, productivity apps, and explainers. Before joining AP, she used to write for prominent tech ...

Breeze Airways is budget for a reason. Getting through to customer service over the phone isn't going to happen. Many or all of the products on this page are from partners who compensate us when you ...

As a customer service and customer experience turnaround expert, I can walk right into your business and tell whether you have a cultural “default of yes” or not. If you do, it makes the rest of ...

It's hard to see a silver lining in the COVID-19 pandemic. But look closely. Companies have taken quiet but dramatic steps to improve customer service — and the results are impressive. At Mediacom ...