ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI ...
Pega’s AI and automation-powered customer service solution enables service teams to work smarter while improving self-service for optimal customer experiences CAMBRIDGE, Mass.--(BUSINESS WIRE)-- ...
eGain is recognized as a Visionary in Gartner's Magic Quadrant for CRM Customer Engagement Centers, highlighting its innovative AI solutions. eGain, a company specializing in AI knowledge management ...
Agents elevate customer engagement with Vonage AI-powered Contact Center as a Service solutions; integrations with leading Customer Relationship Management (CRM) systems to boost agent productivity.
ORLANDO, Fla. and MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company ™, today announced its inclusion in Gartner, Inc.’s Magic Quadrant for the CRM ...
SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, has been recognized as a Leader in the 2023 Gartner Magic Quadrant™ for Sales Force Automation Platforms for the 17th consecutive ...
AUSTIN, Texas, Dec. 6, 2023 /PRNewswire/ -- Oracle today announced that it has been named a Leader in the 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Service, ...
SUNNYVALE, Calif., Dec. 13, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform for service, today announced that it has been named a Visionary in the Gartner Magic ...
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