CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Facebook will now allow people with Messenger bots to track them and get ...

It’s been just a few weeks since Facebook announced the introduction of bots for Messenger, and the web is already filled with articles about how awful these bots are, and how we just have to bear it ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Digit, a bot that automatically draws money into a savings account, is ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

You can now find an apartment or house to rent using Trulia’s new Facebook Messenger bot. The bot is designed to help you find a new place to stay quickly, and works from commands like “for rent in ...

If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...

SAN FRANCISCO — Clicking a buy button on a website is so 20th century. Now the next big thing is conversing with a computerized robot. That's the new mission for Facebook Messenger, the wildly popular ...

American Express wants to make it easier for you to keep tabs on your account by bringing purchase notifications to a platform you probably already use: Facebook Messenger. The credit card brand is ...

Communities for Recycling is a national initiative with the purpose of helping individuals have an impact at the local level when taking on recycling as a global challenge. Its latest effort is a ...