Leadership training has become a core part of organizational development strategies, with companies across industries ...

Malcolm Knowles, considered to be one of the founders of adult learning theory, states in his book "The Adult Learner, A Neglected Species" that "Adults are motivated to devote energy to learn ...

Jen Patterson, owner of Patterson Consulting Group, is known for her ability to inspire leaders to take a people-first leadership approach. Training and development play a critical role in every ...

Today more than ever, excellent customer service is needed to retain customers. People are tired of spending hours on the phone with rude service people only to find their problems unresolved.

The standard for security awareness training (SAT) is fundamentally broken. Despite the fact that companies worldwide are expected to spend an estimated $10 billion on it by 2027, the truth is that ...

A fragmented and inconsistent approach to safety is inadequate when applied to today’s dynamic, fast-moving work environments. The result can include increased risk to employees, disruptions in ...

Phishing training exercises are a staple of enterprise security strategy, but research shows current approaches aren’t all ...