Services Australia has shut down the rumours that hundreds of dollars was about to hit accounts in the coming weeks. But they're rarely, if ever, true. Services Australia spokesperson Hank Jongen ...

Deeming rates are about to go up after half a decade of being frozen, and it could affect how much Centrelink you receive. (Source: Getty) They have been frozen at 0.25 per cent and 2.25 per cent, ...

As Australians grapple with rising living costs in 2025, the Centrelink Special Payment has become a crucial financial relief for many. With a one-time payment of $750, eligible recipients can expect ...

Among the claims of legal professional privilege, apology refusals, and debates over the correct way to refer to Centrelink's Online Compliance Intervention (OCI) initiative, the Department of Social ...

Estelle Landy worked for Centrelink for more than 13 years, where she claimed customer service agents commonly refused to help customers when they could and often encouraged them to take the long and ...